Community facility management · Operations · Programme leadership
Intercultural Centre: facility management and programming
Managing a community centre as both a facility and a place for participation, connecting day-to-day operations, staff support, community partnerships and inclusive programming.
Project context
- Organisation
- Darebin City Council
- Context
- Operational and programme management of Darebin Intercultural Centre
- Practice
- Community facility management · Operations · Programme leadership
Managing the Centre as a community facility
Within her Darebin City Council role, Alisha managed the Intercultural Centre operationally and programmatically. The work brought the practical running of a community facility together with the programmes, relationships and participation pathways that gave the space its purpose.
Connecting operations with community use
Operational management connected the Centre’s day-to-day use with staff responsibilities, community needs and programme delivery. Alisha worked across the facility and its activities, bringing attention to how people accessed the Centre and how the team supported a welcoming community-facing environment.
Programme leadership and community partnerships
Alisha’s programming work included redesigning the expression-of-interest programme into three clearer streams for community-led partnerships. Public programming included IC Nights and a Youth Music Production Series, alongside partnership work supporting culturally diverse communities and people facing barriers to participation.
Access and staff support
Programme planning included coordinating Auslan, audio description, access consultation and transport support. Alisha also supported the Centre’s front-facing team to consider inclusive responses, staff responsibilities and support in complex situations. These activities connected participation with the practical work of operating the Centre.
How this experience informs Soft Infrastructure
Managing a community facility requires attention to both the place and the activity it supports. This experience informs Soft Infrastructure’s work on community infrastructure, programme design, access and organisational improvement, connecting operational arrangements with community participation.
Official information and sources
Public sources provide programme, policy and research background. The contribution described above is Alisha’s account of her experience; these links do not independently verify every personal contribution or imply organisational endorsement.
Contribution, evidence and limits
This account describes Alisha’s contribution in the project context identified above. Read the role credits and source links alongside the account. Prior Council employment and partner-led work inform Soft Infrastructure’s practice; they are not presented as new consulting commissions. Outputs and activities are described where documented. No additional measured outcomes or causal impact are inferred.