Facilitation and complex problem-solving

Design and facilitate workshops and meetings that help groups work through complex questions and agree practical actions.

When to engage

When a team, partnership or community group needs a purposeful workshop, an independent facilitator or support with competing priorities.

How the work is approached

The scope is tailored to your decision, timeframe, community and available evidence.

Workshop facilitation, meeting facilitation, complex problem-solving and shared direction.

  1. Step 01

    Clarify the purpose

    Agree the question, participants and desired outputs. Identify the decisions the session or project supports.

  2. Step 02

    Design the process

    Develop an agenda or delivery plan and suitable activities. Agree roles, access arrangements and preparation.

  3. Step 03

    Facilitate and coordinate

    Guide discussion and draw out different perspectives. Coordinate participants, partners and responsibilities.

  4. Step 04

    Document and follow through

    Record outcomes, responsibilities and next steps. Agree reporting and review suited to the scope.

Possible outputs

  • Session preparation and agenda
  • Independent facilitation
  • Decision record, responsibilities and next steps
  • Workshop design and facilitation
  • project plan
  • partnership arrangements
  • programme coordination
  • decision record
  • implementation report

Scope, outputs, responsibilities, timing and fees are agreed before work begins.

Relevant experience

Examples include work from Alisha Abate’s previous Council roles and independent practice. Each account explains the contribution and context.

Related support and resources

How this connects with other support

Facilitation supports the discussion; engagement considers who needs to contribute and how their input informs a decision. These can be scoped together when a workshop is part of a wider project.

You can start with the service name that feels closest to your brief. We will clarify the right combination before agreeing the work.

Practical articles for your brief

Talk through your brief.

Share the issue, timeframe and support you need.