Community engagement and co-design

Plan community and stakeholder engagement that connects people’s knowledge with decisions and service design.

When to engage

When a policy, service, programme or place needs input from people affected, or participants can help shape the approach itself.

Explore a specific brief

Find the assessment or engagement support closest to your decision.

How the work is approached

The scope is tailored to your decision, timeframe, community and available evidence.

Community consultation, stakeholder mapping and interviews, participation planning, co-design and engagement communications.

  1. Step 01

    Define purpose and influence

    Identify the question and what is open to change. Connect participation with a clear decision.

  2. Step 02

    Plan participation and access

    Map stakeholders and trusted networks. Plan for language, disability access, time, location and other barriers.

  3. Step 03

    Listen and work together

    Choose interviews, workshops, conversations or collaborative activities. Adapt the approach to the people and setting.

  4. Step 04

    Translate and report back

    Translate findings into recommendations. Explain how contributions informed the next steps.

Possible outputs

  • Engagement, stakeholder and access plan
  • Clear invitations, participant information and consultation materials
  • Community findings, recommendations and a feedback summary explaining how input was considered
  • Engagement plan
  • stakeholder and access mapping
  • facilitated activities
  • findings report and recommendations

Scope, outputs, responsibilities, timing and fees are agreed before work begins.

Relevant experience

Examples include work from Alisha Abate’s previous Council roles and independent practice. Each account explains the contribution and context.

Explore community infrastructure experience

Related support and resources

How this connects with other support

Start with the decision people can influence. A defined facilitation, engagement strategy or co-design process can support different parts of the process.

You can start with the service name that feels closest to your brief. We will clarify the right combination before agreeing the work.

Practical articles for your brief

Local government engagement strategy template

Talk through your brief.

Share the issue, timeframe and support you need.