Back to projects

Inclusive engagement · Policy development · Intercultural practice

Intercultural Maribyrnong: participation shaping policy

Bringing community perspectives into policy and organisational practice, with attention to whose knowledge informs decisions.

Explore the detail:
Project context
Organisation
Maribyrnong City Council
Context
Inclusion Officer · 2019–2021
Practice
Inclusive engagement · Policy development · Intercultural practice

The challenge

Intercultural policy needs to move beyond celebrating diversity to consider how people participate, access services and influence the decisions that affect them. This requires both community engagement and work within the organisation.

Alisha’s contribution

During her Inclusion Officer role at Maribyrnong, Alisha designed and implemented the Intercultural Maribyrnong engagement plan and worked on policy and strategy development. She used the outputs of internal and external stakeholder workshops to develop the strategy, working with an engagement practitioner and Council colleagues.

Related organisational work

Her inclusion work also encompassed a review of language services, LGBTIQA+ programmes and partnerships, and a Gender Impact Analysis trial with recommendations reported to state government. These activities connected inclusive policy with the way services and programmes operate.

Local and international exchange

Alisha coordinated the Australasian Intercultural Cities network and represented Maribyrnong and the network at a coordinators’ meeting in Odesa, Ukraine. This connected local policy development with exchange across cities.

The contribution described here

Professional recommendations from her manager, engagement collaborator and international network colleagues document Alisha’s contribution during 2019–2021. Later published strategies sit within the broader history of Council’s work; this case study describes her contribution during that employment period.

Official information and sources

Public sources provide programme, policy and research background. The contribution described above is Alisha’s account of her experience; these links do not independently verify every personal contribution or imply organisational endorsement.

Contribution, evidence and limits

This account describes Alisha’s contribution in the project context identified above. Read the role credits and source links alongside the account. Prior Council employment and partner-led work inform Soft Infrastructure’s practice; they are not presented as new consulting commissions. Outputs and activities are described where documented. No additional measured outcomes or causal impact are inferred.

Explore services informed by this experience ↗