Facilitation and complex problem-solving

Design and facilitate workshops and meetings that help groups work through complex questions and agree practical actions.

When to engage

When a team, partnership or community group needs a purposeful workshop, an independent facilitator or support with competing priorities.

How the work is approached

The scope is tailored to your decision, timeframe, community and available evidence.

Workshop facilitation, meeting facilitation, complex problem-solving and shared direction.

  1. Step 01

    Understand the starting point

    Identify what is happening and what has already been tried. Explore where views, responsibilities or priorities differ.

  2. Step 02

    Build shared understanding

    Bring people together to explore the evidence and discuss concerns. Agree what needs attention and where common ground is possible.

  3. Step 03

    Develop a way forward

    Work through options and trade-offs, including competing priorities. Help decision-makers choose a practical direction and build support for it.

  4. Step 04

    Turn agreement into action

    Clarify commitments, responsibilities and next steps. Establish ways to review progress and adapt.

Possible outputs

  • Session preparation and agenda
  • Independent facilitation
  • Decision record, responsibilities and next steps
  • A clear definition of the problem and the decisions required
  • An overview of existing activity, gaps and organisational responsibilities
  • Agreed priorities, principles or a shared direction
  • Options and recommendations for decision-makers
  • An action plan with responsibilities, commitments and review points

Scope, outputs, responsibilities, timing and fees are agreed before work begins.

Relevant experience

Examples include work from Alisha Abate’s previous Council roles and independent practice. Each account explains the contribution and context.

Related support and resources

Talk through your brief.

Share the issue, timeframe and support you need.