Programme design and evaluation

Design community programmes and review existing services to improve access, delivery and outcomes.

When to engage

When developing an initiative, reviewing an existing service, adapting a programme, evaluating a pilot or preparing for a funding decision.

How the work is approached

The scope is tailored to your decision, timeframe, community and available evidence.

Programme design, service review and improvement, programme evaluation, programme logic and improvement planning.

  1. Step 01

    Agree evaluation questions

    Clarify the program purpose, intended outcomes, users of the evaluation and decisions it should inform.

  2. Step 02

    Design proportionate evidence collection

    Develop a program logic and measures. Review existing records and select interviews, feedback or other methods appropriate to the scope.

  3. Step 03

    Analyse delivery and experience

    Compare intended and actual delivery, participant experience and available outcome evidence. Record who is missing and what cannot be concluded.

  4. Step 04

    Turn learning into action

    Present findings, limitations and practical recommendations. Separate observed changes from claims that the program caused them.

Possible outputs

  • Programme design or service review brief
  • Delivery arrangements, evaluation framework and review of access barriers
  • Findings, practical improvements and a review plan
  • Evaluation framework and program logic
  • Data collection tools and evidence review
  • Findings report with limitations
  • Improvement recommendations and review plan

Scope, outputs, responsibilities, timing and fees are agreed before work begins.

Relevant experience

Examples include work from Alisha Abate’s previous Council roles and independent practice. Each account explains the contribution and context.

Explore community infrastructure experience

Related support and resources

Talk through your brief.

Share the issue, timeframe and support you need.